If the buyer has not yet pressed the payment sent button on the platform, he can cancel the transaction at any time, however, the seller can do so only if at the end of the established time for payment it was not carried out.
Communication through chat with the buyer is suggested to verify that the payment has not been made, on the contrary, if the payment was made and it was accepted by the seller by pressing the payment button received, the sale process concludes and is IRREVERSIBLE .
If the seller, even after receiving the payment effectively, does not press the payment received button to release the digital asset, a dispute can be initiated through which Obsidiam acts as a mediator seeking the solution so that the two parties have the they initially agreed.